This score does not say a casino is good. It says how much of what we check the casino puts in writing, and how far a reader can check it without taking our word for it. Every point comes from a field the brand publishes on its own pages. Where we did not find a field on the pages we read, that line scores nothing, and we print which line it was.
Licence — 3 points. The regulator keeps a public register and the brand prints its licence number: 3. The register exists but no number is printed: 2. A regulator is named and we could not confirm a register for it: 1. A licence number with no regulator named against it, so there is nowhere to look it up: 0. No licence found on the pages we read: 0.
Payout time — 2 points. Stated in minutes, in hours or as instant: 2. Stated in days: 1.2. Where hours are named for some steps or methods and days for others, the longest stated time decides: 1.2. A schedule described without a time: 0.8. Not found on the pages we read: 0.
Bonus terms — 2 points. Wagering, the bet cap while wagering and the expiry, all three: 2. Two of the three: 1.3. One: 0.7. None found: 0.
Minimum deposit — 1.5 points. Ten or less in the account currency: 1.5. Thirty or less: 1. Above thirty: 0.6. Stated in cryptocurrency, which we do not convert: 1. Not found on the pages we read: 0.
Support — 1 point. Round-the-clock and at least two channels named: 1. Round-the-clock only: 0.7. Channels named, but not round the clock: 0.4. Neither found: 0.
Responsible play — 0.5 points. At least one responsible-play tool listed: 0.5. None found on the pages we read: 0.
Figures are read in the currency the brand prints them in. We do not convert between currencies, so a deposit stated in cryptocurrency is marked as such and not placed against the cash figures.
We have not played at these casinos, tested a withdrawal or contacted support. Nothing here is a measure of how a casino treats a player. A brand can publish everything and still be a poor place to play, and a brand we found little about is not thereby bad — we simply hold less of it. Where we hold too little to work anything out, we print no score rather than a low one.
The score is built to measure disclosure, not how favourable the terms are: a heavy wagering requirement earns the bonus line the same points as a light one. Three lines do look at the figure itself — a payout time in minutes or hours scores above one in days, a smaller minimum deposit above a larger one, and support around the clock above support with set hours.
A score is printed only when at least three of the six lines have something to read. A brand we found almost nothing about would otherwise score close to zero, and that number would be a measure of our ignorance rather than of the brand. Where the bar is not cleared, the page carries a dash and a line saying why — and so does every entry in the licence directory, whose own pages have not been read at all.
A dash has a second reason. A few entries were first built from pages that were not the brand's own site — a copy of it or an affiliate portal. Their figures have been removed until the official site is read, and until then they carry a dash with that reason, whatever those pages once said.
A dash has a third reason. For a few brands we did not find an official site we could read: the addresses we checked were suspended, showed or redirected to other sites, or did not resolve at all. Their cards say what those addresses returned and on which day we checked, and they carry a dash with that reason.
How many brands clear the bar today is printed under this section, and on the catalogue page: both counts are worked out from the same data as the scores themselves, so neither can drift away from them.
As the data stands today: of the 145 brands in the rating, 134 clear that bar and carry a score. 5 carry a dash because we hold too few of their own figures, 1 because the pages they were first built from were not their own site and the figures have been removed until the official site is read, and 5 because we did not find an official site of theirs that we could read. Each of the 450 entries in the licence directory carries a dash too: its own pages have not been read at all.
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